Our Services

Who We Serve

• Smaller cities, townships, and villages
• Special districts (parks, utilities, libraries, fire and water districts)
• City councils and Village boards

Common Challenges We Help Address

• Accessibility concerns with limited or no staff expertise
• Websites that haven’t been updated in many years
• Meeting notices, agendas, minutes, and public documents that are hard to access
• Limited or no staff available to manage updates
• Tight budgets and unpredictable website costs

Website Design & Content Updates

• Resident-friendly page structure for services, meetings, and contacts
• Simple, easy-to-use navigation
• Plain-language content organization
• Mobile-friendly design for phones and tablets
• CMS configured so any staff member can update content without technical expertise

Accessibility & Compliance

• Accessibility-designed platform architecture
• WCAG 2.1 AA–aligned accessibility standards
• Accessibility statements and websites policies
• Step-by-step guidance for keeping content updated and accessible
• Third-party accessibility review provided by the American Council of the Blind

Content Migration & Organization

• Cleanup of outdated pages and documents (reviewed and revised by staff)
• Logical document organization
• Clear structure for meeting notices, agendas, and minutes
• Simple, maintainable document and file organization
• Archive planning for older content

Security & Reliability

• Secure domain, DNS, CMS, and HTTPS
• Hosting appropriate for small municipalities
• Minimal site management required

Training & Support

• Plain-language CMS training for staff
• Written step-by-step documentation
• Optional maintenance and support plans with fixed monthly costs
• Confidence that someone is always available for questions